Frequently Asked Questions

Need help? We’re available to answer your questions over email or on live chat between 9am-6pm.

ORDERS

Do you have a showroom?

Currently, we do not have a showroom as our operating model allows us to keep expenses low so that no additional costs get passed on to our valued customers.

Can I do bulk orders?

Absolutely. Please send us an email for more information on corporate & bulk orders.

How soon can you deliver?

We will deliver all orders within 4-7 working days for available stocks unless stated otherwise. However, customised or bulk orders can take up to 4-7 weeks depending on stock availability.

How much does it cost for delivery and assembly?

  • Delivery and assembly fees are $30 and $50 respectively. You can also opt for self-assembly.
  • Delivery to restricted areas such as military camps, Jurong Island, Sentosa, Pulau Ubin is not allowed.
  • No-lift access charges $10 per floor for each table.
  • A re-delivery cost of $50 will be charged if the first delivery fails.

Can we choose a specific date of delivery/assembly?

No, as delivery processes are assigned optimally to save costs so that we can keep costs affordable. We are unable to accommodate to special requests, however do reach out to us and our staffs will try their best to meet your needs.

PRODUCT AND STOCK

What are the dimensions of each piece?

Package Sizes
Top: 149cm x 80cm x 7cm
Base: 1-7cm 27cm x 23cm

Can I self-assemble?

Yes, please refer to the instruction manual. There are pre-made holes in the desk for convenience. If you have an electric screwdriver, you can ignore the pre-made holes on the desk.

There are some pre-made holes that does not fit.

These holes were made by our precision machines, designed for specific customizations (e.g. different table frames). You can ignore the pre-made holes on the desk.

Can I self-assemble without an electrical screwdriver?

Using one will make it easier to assemble. However, you are able to get by with a normal Phillips head screwdriver (similar to IKEA).

Can I mount the control panel on either side of the desk?

Yes, you can mount according to your preference.

My motor only lifts one side of the desk, is it broken?

It is a likely case with the hexagon sync rod not being inserted properly on either side of the table. Bring the table to the lowest height then ensure that the hexagon sync rod is inserted properly and tighten with the provided wrench.

PAYMENT AND FINANCING

What forms of payment do you accept?

We accept PayNow and major credit cards (Visa, Mastercard, Amex & etc).